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Welcome to Kiwi Haven ("we," "us," or "our"). These Terms and Conditions ("Terms") apply to your use of our website and any related services, including mobile versions or other associated channels (collectively, the "Site"). By accessing or using the Site, you agree to adhere to these Terms. If you disagree with any part of the Terms, please do not use the Site.
By accessing the Site, you confirm that you are at least 18 years of age and possess the legal capability to enter into these Terms. If you are acting on behalf of an entity, you assert that you have the authority to bind the entity to these Terms.
You agree not to engage in the following prohibited activities:
When you make a reservation via the Site, you agree to provide accurate and complete information. All reservations are subject to availability and acceptance by the hotel. We reserve the right to refuse or cancel any booking at our discretion.
Full payment is required at the time of booking through the Site. We accept various payment methods, as specified on the Site, including credit cards. You agree to provide valid and accurate payment information. If your payment is unsuccessful, we reserve the right to cancel your booking.
The Site may include links to third-party websites or services not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge that we are not responsible for any damage or loss arising from your use of any such third-party content or services.
When booking hotels through our Site, your booking information may be shared with third-party services to complete the reservation. These third-party services manage their own privacy practices. Examples of such services include:
Your use of the Site is also governed by our Privacy Policy.
The Site and its contents, features, and functionalities are owned by us, our licensors, or other providers and are protected by intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes. You agree not to reproduce, distribute, modify, or create derivative works of any material on the Site, except as allowed by these Terms.
We reserve the right to terminate or suspend your access to the Site at our discretion, without notice, for any conduct that we believe violates these Terms or applicable law, or is harmful to our interests or the interests of others.
The Site is provided "as is" and "as available." Your use of the Site and our services is at your own risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties about the accuracy or completeness of the Site's content.
In no event shall we, our directors, employees, or agents be liable for any direct, indirect, consequential, incidental, special, or punitive damages, including lost profits or data, arising from your use of the Site.
You agree to indemnify and hold us harmless from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.
These Terms are governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles.
Before initiating arbitration, the parties agree to attempt to resolve any disputes informally for at least 30 days.
If informal negotiations fail, disputes will be resolved through binding arbitration. Arbitration will take place in New Zealand
We reserve the right to modify or discontinue the Site at any time, without notice. We are not liable for any loss or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance.
We may correct any errors or inaccuracies in the information on the Site without prior notice.
For any questions regarding these Terms, please contact us at: